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Are BT serious?
- To: <ukha_d@xxxxxxx>
- Subject: Are BT serious?
- From: "Mark Harrison" <Mark@xxxxxxx>
- Date: Thu, 21 Sep 2000 15:44:18 +0100
- Delivered-to: rich@xxxxxxx
- Delivered-to: mailing list ukha_d@xxxxxxx
- Mailing-list: list ukha_d@xxxxxxx; contact
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- Reply-to: ukha_d@xxxxxxx
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I've just spent a frustrating few hours with BT Business Tech support about
a customer of mine who can't get any kind of dial up. (Despite several
different PCs, all of which work elsewhere.)
Within the first 5 minutes, BT told me that "we don't guarantee data
over
normal PSTN lines, you need to upgrade to ISDN or ADSL."
Oftel confirmed that this is indeed the case.
How can a PTT get away with this in the year 2000????
M.
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