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Latest message you have seen: RE: Re: [OT]ish Router +modem problem

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Re: OT - Network Black Hole?

To: <ukha_d@xxxxxxx>
Subject: Re: OT - Network Black Hole?
From: "Mark McCall" <mark@xxxxxxx>
Date: Mon, 9 Apr 2001 14:44:56 +0100
Delivered-to: rich@xxxxxxx
Delivered-to: mailing list ukha_d@xxxxxxx
Mailing-list: list ukha_d@xxxxxxx; contact ukha_d-owner@xxxxxxx
References: <OF670CF09D.323C7802-ONC1256A29.0049DC1A@xxxxxxx>
Reply-to: ukha_d@xxxxxxx

> Was he ever running a firewall?

Don't think so.

> If he was/is  is it ZoneAlarm? Sometimes
> it doesn't shut down properly and still blocks traffic.. the best way
to
> get around it is to take ZA out of the startup and restart the
machine. If
> he's not running a firewall then is the modem answering?

His machine is already connected to BT Internet and we are trying to VNC
onto it from outside.

> is TCP/IP  installed on the machine he's calling from?

Yep.

> I assume he/she's not at home but is just trying to call up from
work...

Something like that.

> I know some of these questions may insult his/her/your intelligence
but I
have to ask...

No probs.  Any help appreciated.

Thanks

M.

References:
- Re: OT - Network Black Hole?
  - From: andy.powell@xxxxxxx

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