Re: Screwfix, was Lights GU10 Aluminium or GZ 10 Dichroic

["Matthew Keay" <m@xxxxxxx>]

Scan! I hate to get you started on the subject in fear.. although.. I tried
to send back 256m in January and still have it on my desk because I could
never get through on the phone, never passed through by sales - and emails
never replied to. However - they still win custom with there
"todayonly".
Not sure why I mentioned this, just thought it had a minor relevance on the
subject of internet companies :P

Mjk.

----- Original Message -----
From: <peter.white@xxxxxxx>
To: <ukha_d@xxxxxxx>
Sent: Wednesday, August 08, 2001 2:36 PM
Subject: [ukha_d] Screwfix, was Lights GU10 Aluminium or GZ 10 Dichroic


> Good 'ol Screwfix.
>
> For the first time ever, they screwed up my order last week (missing
items), and
> then managed to screw up the replacement order (they didn't send it,
despite it
> being marked as urgent) - something to do with a change in the
warehouse.
>
> In some ways they've made a rod for their own back, as they're
normally so
good
> even the slightest blip becomes very annoying, even though with many
internet
> companies (don't get me started with Scan!) Screwfix on a very bad day
would
> still be considered good.
>
> Anyway, the point of all this is that I knocked together a quick moany
email at
> 9.30 today, and by 10.37 I had a proper reply, together with
confirmation
to
> expect £30 of vouchers for my inconvenience.  Excellent service.
>
> Pete
>
> -----Original Message-----
> From: MIME:anders@xxxxxxx at INTERNET
> Sent: Wednesday, August 08, 2001 02:16
> To: White, Peter; ukha_d@xxxxxxx at Internet
> Subject: RE: [ukha_d] Lights GU10 Aluminium or GZ 10 Dichroic
>
>
> At 13:01 08.08.2001 +0000, you wrote:
> >Hi all
> >
> >just wondering if anyone has a view on the pros and cons of the
above
bulbs
> >for downlighters or even what the difference is?
>
> Aluminium reflects all light and heat towards where the lamp is
pointed
> (advantage: can be put in unventilated space. Disadvantage: Whereever
the
> light is pointed will be heated)
>
> Dichroic reflects the light but not the heat.
> (advantage: things in front of the light will be much less heated.
> Disadvantage: needs cooling on the lamp end, failing that,
FIREHAZARD!)
>
> Anders
>
>
>
>
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