Re: Comfort approval was Good news!

["Alancc" <alan.cc@xxxxxxx>]

As you say you have reasons for wanting Comfort but your not the norm otherwise you wouldn't be part of this group. Most companies would have no interest in the advanced features of Comfort and certainly would not want to pay for it.

As for monopolies this is not really the case, the insurance companies are merely looking after their interests, if there were no approved installers or inspectorates how would any standard be achieved within the industry, alarm systems would be a joke, the insurance companies would not give discounts and premiums would go up. Its not just the insurance companies who push for approved installers its also the Police, many changes have been made over the last few years to reduce the time wasted on false alarm calls which has to be good for all concerned.

With regard to the maintenance this is important to ensure the system operates correctly and help reduce false alarms, how else can the insurance companies ensure their interests are being looked after, they may be insuring a building which has an alarm that does not work.

The cost of maintenance should not be prohibitive, most of our contracts are under £150.00 for two visits per year.

The equipment we use is the same for small commercial or large 100 plus zone installs, it means we have one product which everyone is familiar with, it just makes commercial sense.

Give NACOSS a call, see if they know of an installer who is familiar with Comfort.

 

Alancc 

 

 

 

 

 

----- Original Message -----

From: Mike Griffiths

To: ukha_d@xxxxxxx

Sent: Sunday, December 16, 2001 6:51 PM

Subject: RE: [ukha_d]Comfort approval was Good news!

I accept most of your points Alan

But I have some very good reasons for wanting the superior facilities that Comfort offer in my work place

But because of the monopoly held by the registered companies and as you confirm the inability of their staff to install and look after these new generation alarms , I have to pay large amounts of money for a yearly maintenance contract that actually doesn't do anything apart from allowing me to have my buildings insured.

A fact that my insurers have confirmed.

I 'm talking hear about small sized companies with < 75 staff obviously big building security falls into a different bracket , But I doubt whether any of our local Alarm companies could handle that either.

Mike

 

-----Original Message-----
From: Alancc [mailto:alan.cc@xxxxxxx]
Sent: Sun 16 Dec 01 13:16
To: ukha_d@xxxxxxxSubject: Re: [ukha_d]Comfort approval was Good news!

 

Yep, fit something other than Comfort, why would you need it in a commercial situation?

 

I have owned a NACOSS approved company for the last 11 years, in all that time I have never come across an installation where it would be necessary to use anything as complex as Comfort, 99.99% of customers just would not be interested, they have enough trouble managing a basic system. I asked our NACOSS inspector on his last visit if he had come across Comfort and in all his travels he had not even heard of it.

 

From a purely commercial point of view the product shoots its self in the foot, it is expensive, too complex and limited in its capacity, 64 zones and 16 users are not enough for a serious installers requirements. Given the limited number of installs where it could be used it does not justify the time and staff training required, its no use having a product which is not used on a regular basis other wise the engineers spend to much time familiarising themselves with it when work is required.

 

Before anyone starts jumping on me I think its a great product, a credit to the people who have put so much hard work into its design, unfortunately its place in the market does seem to be more with enthusiasts such as ourselves rather than serious installers.

 

Alancc

 

----- Original Message -----

From: Mike Griffiths

To: ukha_d@xxxxxxx

Sent: Sunday, December 16, 2001 11:53 AM

Subject: RE: [ukha_d]Comfort approval was Good news!

 

I think this is a basic problem

I can't find a installer who is capable of working Comfort

I want to put Comfort in my work premises

I have the staff capable of installing it but as they are Broadcast TV /IT people they aren't recognised by the insurers

For my home it didn't matter as it wasn't a requirement of the insurance and I did it myself, but for work I'm at a loss apart from sending 2 of my guys on a course to Andrew But I think it is going to take more than that to get an Approval Certificate ,

Apart >from contract

Any one know of a way around this.

Mike

 

-----Original Message-----
From: Mark McCall [mailto:mark@xxxxxxx]
Sent: Sun 16 Dec 01 11:40
To: ukha_d@xxxxxxxSubject: Re: [ukha_d] Good news!

 

It's your installer that needs approval rather than the alarm I think.

 

Good luck with the new house!

 

M.

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