RE: "OT" BT Internet Anytime

["Phil Harris" <phillip.harris1@xxxxxxx>]

As has been discussed at length before BT Anytime isn't necessarily BT All-The-Time ... you *WILL* find yourself with the plug pulled.

 

Phil

-----Original Message-----
From: Ian Davidson [mailto:galeforce9@xxxxxxx]
Sent: 06 September 2001 21:48
To: HA Yahoo group UK
Subject: [ukha_d] "OT" BT Internet Anytime

Hi All

 

Not sure how many of you out there are on BT Anytime, but I use it with Home highway to allow me to view the HA camera's and switch X-10 etc on and off when I'm at work. If the connection drops the server simply re-connects, a DNS services makes sure to point to the new IP address. It all works great......

 

I was wondering if any of you out there had received an email the same has shown below ? It would seem that BT do not like me using there Anytime service Anytime I want too ! If anyone as any suggestions I would be interested. I spoke to them on the Telephone for over an hour and have since sent them an email, so I will have to wait to see what happens.

 

Before someone mentions ADSL, I live in a village in Nottinghamshire and they can not provide the service here. I will be moving in March next year and the new address is within range. Having read the recent posts about Sparkies I'm a little concerned, I go to see the builders this weekend to submit my HA wiring details for the new house if the outcome is similar to the other posts I'll let you know !!! :-(   (I will not be able to afford the ADSL after paying the sparkies !)

 

When I spoke to BT it was the inactive times they were concern about, I have since modified the server to go get a few WebPages and throw them away every couple of minutes. That means instead of a line tied up they will have a line tied up and more bandwidth problems. If 1000 people got emails and did the same 64K x 1000 means 64M of backbone bandwidth for data to be destroyed just to keep BT happy ! The server checked for mail every two minutes anyway, I also have a webcam that is live for anyone to view (streaming video with audio), yesterday it took 120 hits so I do not know how they get there inactive figures !

 

Thanks

 

Ian

 

 

here is what BT said to me :

 

Dear Customer

We refer to our previous email regarding your BTinternet Anytime
account.

As advised, under the terms and conditions of the BTinternet Anytime
service, customers are not permitted to leave their internet connection
maintained whilst not using the service (please refer to paragraph 7.4
of the BTinternet terms and conditions).

Our records have identified that your account continues to be used in
this manner. We wish to advise that should this practice continue, we
reserve our right to suspend or terminate your account without further
notice to you.

BTopenworld does offer an "always on" product, BTopenworld Broadband,
which may be more suitable for your internet needs. To check if this is
available in your area and to find out more about BTopenworld Broadband,
please visit: http://www.btopenworld.com/broadband

If you have any questions with respect to our unattended use policy,
please email the BTinternet team at userhelp@xxxxxxx
or call us on 0870 241 6307 (4.00pm - midnight, daily, national rate).


Yours sincerely



 
BTinternet Customer Services


British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000

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