RE: Burner and Scan

["Keith Doxey" <ukha@xxxxxxx>]

I've had SCAN stuff delivered to work before.

Maybe this is a new policy.

Last Christmas I ordered some memory from SCAN (to my home address) and
they
said it would be delivered on the Wednesday. On the tuesday we got a card
from the couriers to say they had left it at the house opposite. The
worrying thing was....the house opposite was empty and they left it with
the
builders who were working there. It took 3 days to get it back.

I sincerely hope they will still deliver to my work, especially as I have
used that address before, if not, I wont be ordering from them.

Keith

> -----Original Message-----
> From: Brian G. Reynolds [mailto:brian.g.reynolds@xxxxxxx]
> Sent: 20 September 2001 20:36
> To: UKHA Group
> Subject: [ukha_d] Burner and Scan
>
>
> OK so I decided to buy a burner from Scan's web site but like all good
> things when you live alone things are always delivered when I am at
work!
>
> I rang the delivery people and they could not deliver it to my
> work address
> and can not get it delivered to my house out of office hours!
>
> I rang Scan, their policy is only to the card holders address,
> fine for the
> first purchase  but Scan tell me that is their only policy.
>
> I said what if I had phoned?  no problem there as they talk to
> you over the
> phone to get the details, hmmmm, I said what is to stop me
> getting the name
> and address out from some ones bin and then phoning you? that does not
> happen!
>
> OK said I, I have had the delivery people leave me a calling card that
I
> have in my hand does that not prove I live there? no, but I can take
the
> card to the depot (20 miles away) and pickup the package? yes! so
> whets the
> difference? its company policy!!!
>
> I asked to see a manager, but of course they are not available! I said
I
> wish to buy more kit but I have to get it delivered to my place
> of work, not
> from scan you can't! company...
>
> So basically Scan have lost me as a customer!
>
> This is why I like to deal with the likes of Li @ Laser, Mike @
> letsautomate, hey I have even bought kit from the good old USofA and
they
> were sent to work!
>
> I am all for fighting fraud but when it stops me "doing
business"
> it makes a
> mockery of the system!
>
> Sorry for the rant, go and put the kettle on now.........
>
> B.
>
>
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>


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