RE: BT are cheeky f*ckers!

["Bricknell, Tony" <tony.bricknell@xxxxxxx>]

That's why I had BT remove the option from my phone line!   Dial
150 and,
once you've entered the secret combination required to speak to a human,
a
few words of fighting talk should get them to remove it.  In my
experience,
it took three separate calls to 150 before they managed to tick the
right
option on their screen. Grrr...


>  -----Original Message-----
> From:       "Phil Harris"
<phil@xxxxxxx>  
> Sent:      03 April 2002 10:51
> To:      ukha_d@xxxxxxx
> Subject:      [ukha_d] BT are cheeky
f*ckers!
> 
> 
> Just tried phoning DFS as we are still waiting on a couple of sofas
and
> it was engaged ... I put the phone down and tried again a couple
of
> times. Jo (SWMBO) said "You can use ringback" ... I
explained that I
> wasn't gonna pay BT 10p for the priveledge and she obviously was
unaware
> of the charge from her reaction.
> 
> Listening to the recorded message that is given when you get an
engaged
> tone there is sufficient pause between the words "To use ringback
please
> press 5" and "There is normally a charge for this
service" for the user
> to have gone and pressed 5 and never hear the second sentence.
> 
> BAD PRACTICE GUYS!
> 
> Phil
> 
> 
> 
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