RE: (Fwd) Re: Cheap projector

["BUTLER, Tony, FM" <tony.butler@xxxxxxx>]

Ohhh - that's fighting talk that is!
I wasn't attempting to defraud the company - for all I know they had a
special offer thingy on to attract ppl to the site!
I only placed an order which, frankly, their systems should have rejected
as
invalid if there was a problem.
Why should the system accept them entering a 0.0 price if not to allow
for
special 'you pay the shipping charges only) type offers?
After all, ryan air etc often do deals for next to nothing, except you
have
to pay airport taxes :)

Tony

> -----Original Message-----
> From: Mark Harrison [mailto:Mark.Harrison@xxxxxxx]
> Sent: 15 April 2002 16:40
> To: ukha_d@xxxxxxx
> Subject: RE: (Fwd) Re: [ukha_d] Cheap projector
> 
> 
> Well,
> 
> To be fair, it's better than the email you _could_ have received:
> 
> "Dear would-be fraudster,
> 
> Thank you for confirming that you only entered into the 
> purchase in bad faith, because you knew is was an error. Your 
> details have been passed to the police.
> 
> Yours,
> 
> A Vendor"
> 
> :-)
> 
> M.
> 
> -----Original Message-----
> From: BUTLER, Tony, FM [mailto:tony.butler@xxxxxxx]
> Sent: 15 April 2002 16:29
> To: 'ukha_d@xxxxxxx'
> Subject: RE: (Fwd) Re: [ukha_d] Cheap projector
> 
> 
> > I would have expected their customer service to go into overdrive
> > since the error was entirely their fault, not simply ignore all
the 
> > people who ordered or respond with that pathetic email 
> Chris Bond got 
> 
> At least he got an 'apology'.
> I emailed them saying I didn't want the order if the new 
> price on the web
> was what they were going to charge & to confirm they would 
> not be charging
> my card etc.
> 
> All I got back was
> "Your credit card will not be charged for this order"
> 
> Not even a hint of an apology for screwing up the pricing etc.
> Obviously Chris Bond is their "Special Friend" and that's
why 
> _he_ got an
> apology :-)
> 
> Tony
> 
> 
>
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