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Cheap projector part deux
Eagerly awaiting a response from Solutions Audio Visual I couldn't hold
my<=
BR>
breath any longer and so I send the following message to one of their
email=
addresses:
<quote>
Dear Sir/Madam,
Would you please be so kind and give me an update of my order?
Thanks,
Quinten Uijldert
Order Number: W0000015
Order Date: 12/04/2002
</quote>
And after a couple of hours a blank email arrived with a word document
attached... Thank god my virus scanner doesn't just chuck these in the
bin,=
as I wouldn't have been able to read the following response:
<quote>
Re Hitachi CPS370 Projector
Dear Sir/ Madam
Many thanks for your recent order. However unfortunately there has been
a
typographical error. If you wish to proceed with your order the cost of
the=
unit is
=A31915.00 ex vat/carriage and surcharge where appropriate. Please refer
to=
Terms & Conditions Basis of the Sale 2.3
We apologise for any inconvenience caused.
Regards
Web Master
</quote>
The paragraph referred to in the reply reads:
<quote>
2.3. Any typographical, clerical or other error or omission in any
sales
literature, quotation, price list, acceptance of offer, invoice or
other
document or information issued by the Seller shall be subject to
correction=
without any liability on the part of the Seller.
</quote>
Also note that the price has been increased from =A30.00 to =A31880 to
=A31=
915 in
the space of a couple of days... Order now or face another increase
next
week? ;-)
So what now? Do I tell them to sod off and cancel my order? Do they
cancel<=
BR>
my order and I can then resubmit if I want to continue? All these
questions=
and no answers... Customer service... lol
Q.
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