RE: FW: Shop@Kodak DX3700 Digital Camera

[steve.crick@xxxxxxx]

Title: Message

My trading standards said that a retailer 'under law' is allowed to make a mistake, and are within their rights to change a price, providing no money has changed hands.

 

Not a very consistent story from the trading standards people so far.

 

Steve

-----Original Message-----
From: Steven Dickson [mailto:sdickson@xxxxxxx]
Sent: 08 January 2002 11:53
To: 'ukha_d@xxxxxxx'
Subject: RE: [ukha_d] FW: Shop@Kodak DX3700 Digital Camera

Just off the phone myself - same story, they have studied the wording of the confirmation emails and recon there's a case to be had against Kodak in the small claims court.

 

We'll wait and see what happens then.

 

Steve

-----Original Message-----
From: Des Gibbons [mailto:des@xxxxxxx]
Sent: 08 January 2002 11:50
To: ukha_d@xxxxxxxSubject: RE: [ukha_d] FW: Shop@Kodak DX3700 Digital Camera

Same here, plus they asked if they could use my name for some radio story, eeeek!

 

DesG

-----Original Message-----
From: Mark McCall [mailto:mark@xxxxxxx]
Sent: Tuesday, January 08, 2002 11:46
To: ukha_d@xxxxxxxSubject: Re: [ukha_d] FW: Shop@Kodak DX3700 Digital Camera

My local trading standards just phoned back form the email I sent.

 

The guy said as far as they were concerned I had "a legally binding contract" and the Kodak had "a lot of egg on their face".  He is forwarding my details to TS in Hertfordshire which is apparently collating all the info on this one.

 

We live in hope

 

M.

 

----- Original Message -----

From: Broadfoot, Kieran J

To: 'ukha_d@xxxxxxx'

Sent: Tuesday, January 08, 2002 11:26 AM

Subject: RE: [ukha_d] FW: Shop@xxxxxxx DX3700 Digital Camera

Everyone,

 

Surely if there are enough people on this list who ordered a camera would it not be worthwhile the group of us getting together to formulate an email to Kodak representing our concerns and indicating that we would wish to instigate the necessary legal action.

 

An indication that a group of us would wish to take this further may concern them enough to fulfill the orders.

 

Just an idea

 

kieran

-----Original Message----- 
From: Steve Morgan [mailto:steve@xxxxxxx]
Sent: Tuesday, January 08, 2002 11:23 AM
To: ukha_d@xxxxxxxSubject: RE: [ukha_d] FW: Shop@Kodak DX3700 Digital Camera

If Kodak were to fulfil every order without question, it would cost them a packet. The most likely course they'll take is to wait until people threaten legal action, and then fulfil the order rather than go to court. That way, they'll only have to send out cameras to those people who are prepared to fight for them - which is likely to be a quite small proportion because most people won't bother.

 

Small claims is cheap and, after all, it's a bit of fun!

 

I wonder if Kodak will be revamping their e-commerce system soon?

 

Wish I'd ordered one myself, now - I don't want one, but it would be fun to take it the distance.

 

Steve

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