RE: BT Problems Update

["BUTLER, Tony, FM" <tony.butler@xxxxxxx>]

Nice one Chris - don't take no for an answer from the buggers!

I find it really annoying when you ask to speak to a manager & the smartass you are talking to goes 'Why?  He/she will only give you the same answer I did'

That's not the point though is it?  If you want to speak to a manager then you have a right to.

 

Good result!

 

Tony

 -----Original Message-----
From: Chris Bond [mailto:chris@xxxxxxx]
Sent: 29 January 2002 18:12
To: ukha_d@xxxxxxxSubject: [ukha_d] BT Problems Update

> Hi,
>
> Thanks
> for all your responses, looks like i've got a result BT are coming 
> to
> change the unit to a analouge so i can get Wire Only ADSL.  I got out
> of the contract by saying they sold me a product I did not
> want.
>
> The girl on the phone wasn't having any of it so I asked to
> speak
> to her 
> manager and evenually after chasing him he called me back and
> cancelled 
> the contract!
>
> Kind Regards,
> Chris
> Bond


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