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Re: Dabs "not exactly helpful"
Quoting Mark Hopley (mhopley@xxxxxxx):
> Dabs are not in my good books either
> I am still waiting for my 18" TFT TV monitor from Dabs that
I ordered
> 2 weeks ago. I had an e-mail saying that the goods were collected
from
> them on 31/12 for next day delivery. Well this morning a modem that
I
> ordered at the same time turned up but no monitor argh!
> After half the morning in a queue on the phone, they tell me it will
be
> dispached today. I explained the that I had an e-mail saying that it
was
> dispatched on the 31st, I tried arguing some more but they hung up on
me.
I can't decide if it's reassuring or worrying to find that I'm not the
only one in this particular boat.
>From my experience it appears that their "customer disservice"
team
(who might actually just be the cleaners on their fag break as far as I
can see) have absolutely no power to influence the shipping process.
Don't expect it to turn up any time soon :(
James
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