RE: Commission acts to guarantee UK Consumer rights under the Guarantees Directive

["James Hoye" <james.hoye@xxxxxxx>]

> Then, if we exchange a product for a customer, to simply dump the old<= BR> > one at a council waste centre costs =A353 +VAT, more than we get paid = for
> the service call in a good many cases, so it becomes the customer's > problem to arrange for disposal.
>
> IIRC, both Comet and Currys now will not collect any refrigeration
> product for this very reason; they have to dump the responsibility ont= o
> the customer as well now.

But with so many lay-bys to choose from these days the customer is spoiled<= BR> for choice....

<rant mode=3D"on">
Funny how the cost of scrap metal plummeted, scrap yards actually charging<= BR> customers for scrapping old vehicles rather than paying them 20 or 30 quid<= BR> and the proliferance of dumped cars across the country.

Now I'm sure it costs MORE for these to be (eventually) removed than it
would if the local council just offered a free disposal service.  I me= an, by
the time the fire service have extinguished it when it's been torched, the<= BR> paying of a contractor to come out and tow it, the onward disposal and the<= BR> time and effort in actually trying to contact the previous registered
owner....
</rant>

James H

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