RE: DSL BT buisness 500

[Matthew J Keay <m@xxxxxxx>]

Keith

I had a *LOAD* of problems with BTO.. from LONG delays trying to get
through to the technical teams and then lack of skill on the other end
of
the phone when problems were explained clearly.. also had packet
loss/line
dying frequently and no help..

I *can* recommend eclipse though.. they should also be a bit cheaper
too!
(and you'll get the static IP)

ooh btw - bt dont block any ports afaik - or at least they didn't when
i
had it from them a year or so ago.

Matthew

On Tue, 7 Jan 2003, Keith Doxey wrote:

KD> Ian,
KD>
KD> What sort of problems did you have with BTOpenworld ?
KD> technical difficulties or customer service problems ?
KD>
KD> The reason I ask is that my exchange has just hit its trigger level
and will
KD> become ADSL enabled in the near future :-)
KD>
KD> Originally I was considering Zen because of the static IP addresses
they
KD> offered and the fact that the price was comparable to BT Openworld
which
KD> didnt offer static IP addresses.
KD>
KD> However, things have now changed, I have the chance of a staff offer
on
KD> either BT Broadband or BTOpenworld at a saving of quite a few quid
per
KD> month.
KD>
KD> Does the BTOpenworld offering block any ports that would prevent
me
KD> accessing my machines from the outside world?
KD>
KD> The dynamic IP address wouldnt be a problem as I have a way of
accessing my
KD> home which works with a dynamic IP address.
KD>
KD> Thanks
KD>

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