Re: AWM2 failure problem

["garygfx" <garygfx@xxxxxxxxx>]

Thanks Ant. I didn't want to trouble the retailer but it seems like
I have to now. If Marmitek wont't replace them (they don't have to
as UK law doesn't apply to a company that has no UK presense) then I
guess it's down the retailer.

As soon as Z-Wave stuff comes out in the UK that can control fixed
lights I'm buying! Providing Marmitek aren't the sole
manufacturers! ;-)

Gary.


--- In ukha_d@xxxxxxx, ant <blowback@g...> wrote:
> On Fri, 06 Aug 2004 09:42:07 -0000, garygfx <garygfx@y...>
wrote:
> > Has anyone had problems with the AWM2 X10 module?
>
> Yep, mine died at about 13 months. It's spooky how they fail just
> outside the manufacturer's warranty ;)
>
> Nevertheless, speak to the retailer you bought it from, and they'll
> probably be sympathetic. Legally, you're entitled to expect the
thing
> to last more than a year. I appreciate your point that it ought to
be
> Marmitek who sorts it out, but outside of warranty your sole
recourse
> is the supplier you originally bought it from. No doubt they will
make
> their own arrangements with Marmitek.
>
> cheers
>
> ant