OT, PaperPort Pro 9 / HP scanjet 5550c

["Brian G. Reynolds" <brian.g.reynolds@xxxxxxxxxxxx>]

I am totally p-off with this setup.... it crashes at the slightest click of
the mouse....

I have looked on the PP site for updates and am fully update. I have looked
at the HP website and nothing there....

What happens is I scan in a document or 2, the hp scanning software opens
and loads the documents to the screen, unfortunately this always defaults
to millions of colours, I then change the image to B&W
scan/scan-profile/load, select the B&W option and load, and then select
the next document, sometimes this is where it stops, if it continues I can
then select B&W again for the next document and if it has not yet
crashed and all the documents are now B&W I select accept and this is
when a message comes up in the background saying unable to contact the
TWAIN device and promptly closes the hp software....

Can anyone out there who uses this software give me any advise please? I am
getting desperate as I have about 30 years worth of documents to scan in!!!

Cheers,

B.