RE: Re: CTI Meteor Setup

["Paul Gale" <groups@xxxxxxxxxxxxxxxx>]

I'm running ver 4.03. I seem to remember something a long time ago - try
updating. If not, drop Dan an email, he's very helpful :)

Paul.


> -----Original Message-----
> From: rb_ziggy [mailto:richard.boreham@xxxxxxx]
> Sent: 21 November 2004 18:39
> To: ukha_d@xxxxxxx
> Subject: [ukha_d] Re: CTI Meteor Setup
>
>
>
> Paul
>
> Many thanks for your help on this.  I pretty much have it all up
> working (i.e. it's all coming up in the popup box recognising the
> caller and with a cross ref to the cid database to give the name of
> the caller.
>
> One last query.  You mention a format of Meteor. I don't seem to have
> this on my list of options here.  I've got it working using a format
> type of MDMF (this was the only one that worked at all).  I wonder if
> I need a more up to date version of the ACE Server (have 3.8.32).
>
> I only ask because when the call is picked up, ACE gives a server
> error of "invalid CID type" for a few seconds and then
happily goes
> on to display the pop up window with everything in it correctly.  It
> also passes it onto the Comfort CWI fine! I ran the script cid.vbs
> with the diagnostic message output and that all looks good too.
>
> So I'm not too worried just curious now (may have to get onto Dan H).
>
> Regards
>
> Richard
>
> --- In ukha_d@xxxxxxx, "Paul Gale" <groups@s...>
wrote:
> > Richard,
> >
> > Serial Port setup:
> > Active Ports - Comm X ticked
> > Settings - 1200,N,8,1
> > Handshaking - None
> > Always Open - ticked
> > DTR - ticked
> > RTS - Ticked
> > Device - Generic
> > Strip Term Chars - unticked
> >
> > Everything else - unticked
> >
> > Caller ID Setup:
> > Enabled and correct port set
> > Format - Meteor
> > Don't reformat number - selected
> >
> > Everything else - as required
> >
> > I also run a script 'cidpre.vbs' to strip out unwanted characters
> and commas. This is the script:
> >
> >
> >
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> Yahoo! Groups Links
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