Re: Guidence needed with Distance Selling Regulations...

["Andrew Kilgore" <amkilgore@xxxxxxxxxxxx>]

Thanks Calum,

>From reading the doc, it seems as though 12.6 is concerned with the
recovery of the goods (i.e. who pays for return carriage).
However, 12.2 states:

"12.2 If goods have been delivered and the consumer has paid a
separate charge for
delivery, the supplier must also return the delivery charge unless it was
provided under a

separate contract."

Is this what I'm looking for...?
The section is entitled "Refunding the money after cancellation"
- does "cancellation" apply to defective goods...?

Thanks once again!

Andy.

----- Original Message -----
From: Calum Morrell
To: ukha_d@xxxxxxx
Sent: Monday, September 13, 2004 9:13 PM
Subject: Re: [ukha_d] Guidence needed with Distance Selling Regulations...


Andrew Kilgore wrote:

>>The item was faulty so this is not covered by the DSD, it's covered
by
>>the Sale of Goods Act. You have the statutory right to a full
refund of
>>all costs, including the proportion of delivery over just a single
item.
>
>
> Calum,
>
> Thanks very much for this...
> Can you point me to an official website/document/clause that I can use
to battle my case...?

Of course, I should have done so straight off. Have a look at the
following PDF by the DTI

http://www.dti.gov.uk/ccp/topics1/pdf1/bus_guide.pdf

You want particularly page 20, section 12.6 ... I would need to find my
documents of the SoGA if you need further info.

--
Calum Morrell
www.drochaid.org