Re: Guidence needed with Distance Selling Regulations...

[Calum Morrell <calum@xxxxxxxxxxxx>]

Calum Morrell wrote:
> That document is actually for the DSD, 12.6 is just a handy reminder
to
> resellers that the DSD does not overide the SoGA. Your rights arre
> covered entirely by the SoGA in this case as that's designed to handle
> returns of faulty goods. The DSD intention is simply to give you the
> same ability to view a product as you would have in a shop.
>
> The point under the DSD about having to refund carriage unless
provided
> under a separate contract is a sticking point, which most resellers
seem
> to either not know about or choose to ignore. Trading Stardards issues
a
> briefing paper on that aspect which made it clear they expect carriage
> to be refundd except for exceptional cirumstances and only when
> seperately invoiced etc. I've never seen this happen yet, but
> regardless, they had a duty to refund carriage under the SoGA to you.

WHO STOLE MY ABILITY TO TYPE?!

--
Calum Morrell
www.drochaid.org