RE: Re: [OT] ADSL - Moving to new IPS (NOT migrating)

["Mark McCall" <lists@xxxxxxxxxxxxxxxxxxx>]

> Yes. It was painful. BT are spectacularly inefficient at processing
> the disconnection order - they said it would take at least 8 days to
> action, and managed to lose the order twice, so the whole
> disconnection process took over a month.

Hmm, not what I wanted to hear :(

> Do you only have one analogue line at your business premises? In the
> end I ran out of patience with BT and I had the new provider's ADSL
> installed on a "spare" line, and terminated the original
ADSL contract
> on the primary analogue line independently.

We did that when moving from ISDN to ADSL.  But this line is our published
Fax line too so we can't really do that this time :(

Thanks

M.