RE: xAP Switchboard - fantastic 'must have' HA app :)

["Paul Gale" <groups@xxxxxxxxxxxxxxxx>]

> > At the same time, a popup xAP Desktop message appears on my
desktop PC's
> > giving the same information and the Outlook contact window for
this
> > contact opens. The notes field is populated with the time, date
and
> > duration of the call and allows you to add any notes relevant to
this
> > call.
>
> If I have outlook running on 3 different PC's, and presumably XAP
Desktop
> too, will it popup on all three?
> And will it update the notes fields on all three?

I use Exchange Server so it updates everything centrally but via Outlook
running on one PC. TBH I'm not sure what happens if you run the Outlook
plugin on more than one PC. Maybe a question for James on the xAP list?

> > In the background, xAP SwitchBoard seamlessly synchronises full
contact
> > information between the xAP SB database and the outlook contact
list
> > including full address information.
>
> Going back to the above scenario, the new caller is not in outlook.
> The person at PC 3 decides to create an Outlook contact for this
person.
> Will the contact be synchronised to the XAP addressbook and then on to
the
> other two client outlooks also?

Again, not sure - this would require multiple Outlook synch I guess. Do you
run any kind of centralised contacts list?

> I have a client who really would like a central shared address book
and be
> able to access contact details quickly when someone calls - this could
be
> ideal if it can essentially maintain/synchronise a "central"
address book

Yes - certainly it works this way with an Exchange server - but maybe too
complex/expensive/overkill for your client?