Re: [OT] Cisco phones

["Matthew Miles" <m_miles@xxxxxxxxxxxxxxxx>]

thanks Patrick,

I managed to work it out in the end - I was missing a step when trying
to upgrade the firmware!  All wokring great now, but comes up with
"HTTP connection closed" on the bottom of the screen and won't
let me
use the service button - any ideas?

Cheers,

Matt

--- In ukha_d@xxxxxxx, "Patrick Lidstone" <patrick@l...>
wrote:
>
> --- In ukha_d@xxxxxxx, "Matthew Miles" <m_miles@b...>
wrote:
> >
> > Ok, so I got that sorted now... It was my own fault - I didn't
> realise
> > you could not edit some features until DHCP was disabled!
> >
> > Just need to figure out how to get it to upgrade the firware now
> > (keeps rebooting without upgrading it!)
> >
>
> I had major headaches doing the upgrade for a couple of my phones -
> they refused to take new leases from the DHCP server, instead
> remembering some legacy settings that were irrelevant to my network.
> This was at the application loader stage, so there was no possibility
> of changing addresses manually through the UI. I have also seen TFTP
> strangeness, with phones refusing to contact the designated TFTP
> server after minor network config changes.
>
> In the first case, just plug the phone into the network and leave it
> for 24 hours. It will eventually renew the lease by itself.
>
> In the second case, I was able to force connection to the correct TFTP
> server by forcing the DHCP server to issue a new IP address that was
> bound to the mac address of the phone.
>
> If you haven't done so already, you also want to check what your tftp
> server is doing. It may be that files are being served from the wrong
> root directory, or are otherwise missing. /var/log/messages or
> equivalent should help you get to the bottom of this.
>
> HTH
> Patrick
>