RE: [OT] Dell accounts?

["Paul Gale" <groups@xxxxxxxxxxxxxxxx>]

Thanks Pete.

Paul.



> -----Original Message-----
> From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf Of
> White, Peter
> Sent: 24 January 2006 15:23
> To: ukha_d@xxxxxxx
> Subject: RE: [ukha_d] [OT] Dell accounts?
>=20
> Dell don't like the reseller model.  Ultimately the NBD service is
> provided
> by the original purchaser, Overclockers in this case, but they may
have
> purchased the screens without warranty, in which case the level of
servic=
e
> depends on them, not Dell.  If they've purchased the screens with Dell
NB=
D
> warranty, then in the case of a failure you'd just ring up, log the
call,
> with you as the end user, and OC as the original purchaser - no big
deal.
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> Pete
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>    _____
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> From: Paul Gale [mailto:groups@xxxxxxx]
> Sent: 24 January 2006 02:45
> To: ukha_d@xxxxxxx
> Subject: RE: [ukha_d] [OT] Dell accounts?
>=20
>=20
> Thanks all,
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> I think I'm sorted now - Overclockers have come up with a very good
price
> :)
>=20
> Dell tried to give me the hard sell and still were =A350 more
expensive p=
er
> monitor. Their biggest 'scare tactic' was to say that buying through a
> third
> party retailer would mean that any warranty issues would take up to 15
> days
> to get sorted whereas if I bought from them, I'd get next day
service!!!
> Shocking!!!!
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> Paul.
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> > -----Original Message-----
> > From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf
> Of
> > White, Peter
> > Sent: 23 January 2006 21:02
> > To: ukha_d@xxxxxxx
> > Subject: RE: [ukha_d] [OT] Dell accounts?
> >
> > I've got other emails and phone numbers if you need them - just
remembe=
r
> > that most of the sales guys based in Ireland are only after the
deal, s=
o
> > you're best bet would be to propose what you want, rather than
letting
> > them
> > offer you something.  The guys at Bracknell (01344) are
Enterprise-leve=
l
> > guys, so may not be interested in a small order.
> >
> > Pete
> >
> > -----Original Message-----
> > From: Paul Gale [mailto:groups@xxxxxxx]
> > Sent: 23 January 2006 03:51
> > To: ukha_d@xxxxxxx
> > Subject: [ukha_d] [OT] Dell accounts?
> >
> > Hi,
> >
> > I've got together with a couple of friends and we've decided to
buy 3x
> > Dell
> > 2405FPW LCD monitors each (9 total). I'm trying to find someone
that
> will
> > do
> > a good deal. Someone mentioned that you need to really have a
named Del=
l
> > account manager to get a good deal.
> >
> > Anyone with a Dell business account - is this the case?
> >
> > I tried calling Dell but got an Indian call centre and had a
really har=
d
> > time understanding a word before getting standard expensive
pricing :-(
> >
> > Cheers,
> >
> > Paul.
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
> >
> >
> >
> > Yahoo! Groups Links
> >
> >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
> >
> >
> >
> > Yahoo! Groups Links
> >
> >
> >
> >
> >
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