Re: Data restore services - worth it ?

["Geoff H" <yahoo@xxxxxxxxxxxxxxx>]

I have used software from Ontrack http://www.ontrack.co.uk/
in the past when my disk has just been capable of being powered
and accessed. In my case, purchasing the software was cost
effective as I recovered the files I needed.=20

They also offer a recovery service but I have no idea of cost.

Geoff

On 28 Jul 2006 at 11:57, noughtomate wrote:

> Hi,
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> My 500GB external Lacie d2 drive has died on me (triple interface=20
> connectivity)
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> I had a back up of the data which is also corrupt, so restoring is=20
> not an option to me.
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> Basically, the drive refuses to power up. I'm still within my=20
> Warranty period and have received a replacement external power=20
> supply, but this has had no effect. This leads me to beleive
there's=20
> a fault with the actual enclosure.
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> To me this implies that there's a fault with the disks or the=20
> controller within the enclosure.=20
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> I have 3 options to restore my data :=20
>  a) Physically open the enclosure myself (which invalidates the=20
> warranty) and manually try to mount the disks in a seperate=20
> enclosure myself
>  b) Use Lacie's approved professinal data restoration companies.=20
> I've had quotes ranging between =A3495 to =A3995!
>  c) Seek a non Lacie approved professional restoration company,=20
> which is cheaper (which invalidates the warranty)
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> I wouldn't mind opening the disk enclosure up myself, however I=20
> think the 500GB logical drive is made up of 2 x 250GB physical=20
> drives, so the data is likely to be striped across both. This would=20
> mean that restoring the data myself would not be straight forward.
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> I had thought about buying a cheaper version of the Enclosure and=20
> moving the disks from the faulty one to the new one, but according=20
> to the restoration company, there are firmware issues that I need
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> take into account. I'm not sure if they're feeding me BS.
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> I own another 500GB Lacie disk which I bought more recently, but=20
> it's enclosure size is smaller which leads me to beleive it
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> one physical disk rather than the two on my faulty drive.
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> Could anyone advise what the best possible option is ?
> If it costs money for a professional service- fine, but I'd like to=20
> hear your opinions of such services.=20
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> I have possibly lost 3000+ photos of my son from new born to 2
years=20
> of age!
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> Any advice would be much appreciated!
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> Thanks
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> Yahoo! Groups Links
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