Re: Fw: Re: UK Sonos Repair

[Neil Fuller <neil.fuller@xxxxxxxxx>]

Gareth

How many Sonos items do you have in total then to need 5 items replaced?

Gareth Cook wrote:
>
>
> I've had 5 Sonos pieces of kit replaced - inc 3 controllers.
>
> Also, their customer service appears to be run by children in
Cambridge.
> Guys in the Dutch office are great tho.
>
> Sonos is a great system - as long as you dont try to
> automate/integrate it
> - in which case it's properly useless.
>
> As this is the third out of four ZP's to go wrong (the others were
> repaired under warranty), I'm beginning to think that Sonos is not
such
> a good idea :-(
>
> Keep an eye on eBay!! . . . . . .
>
> Stuart Whyte wrote:
> >
> >
> > I'm in the same boat here with a Sonos Controller. I decided not
to
> > bother with the cost if the bank fee.
> >
> > --- In ukha_d@xxxxxxx <mailto:ukha_d%40yahoogroups.com>
> <mailto:ukha_d%40yahoogroups.com>,
Neil
> > Fuller <neil.fuller@...> wrote:
> > >
> > >
> > >
> > > I need to get a ZP80 repaired so I called Sonos.
> > >
> > > Their only European service centre is in Germany.
> > >
> > > They require a payment of GBP87 for the repair.
> > >
> > > The problem is that they only accept payment by
international
> transfer,
> > > for which my bank want to charge me GBP30!!!!
> > >
> > > So, does anyone know of anywhere in the UK that can repair a
ZP80?
> > >
> > > TIA
> > >
> > > Neil
> > >
> >
> >
>
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>
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