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OT : Scan - sold me USA drives
- Subject: OT : Scan - sold me USA drives
- From: Gareth Cook <g@xxxxxxxxxx>
- Date: Mon, 6 Sep 2010 15:11:00 +0100
I bought some new hard disks from scan.co.uk, advertised as having a 3
year manufacturers warranty. When they arrived, the Western Digital system
told me they were out of region and have no warranty. A quick call to WD
confirmed they are drives from the USA (so grey import).
I've asked scan to come and get them, and here's their response :
I can confirm the drives are covered by a 3 year warranty via Scan in the
UK, so this fulfils any and all of our legal obligations, manufactures are
not obligated under UK law in any case only we are.
Should you not require the drives, they can be returned under the Distance
Selling Regulations, however, this will be at your cost and not at Scan's.
Is this nonsense ???
Thanks
Unless stated otherwise above:
IBM United Kingdom Limited - Registered in England and Wales with number
741598.
Registered office: PO Box 41, North Harbour, Portsmouth, Hampshire PO6 3AU
[Non-text portions of this message have been removed]
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