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Re: xAP Switchboard Beta 1 released
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Hi Paul,<br>
<br>
I have replied on list as I think your
question is probably useful
to all...<br>
<br>
>>> Paul Gale wrote:<br>
<p align="left"><span lang="en-gb"><font
face="Arial" size="2">>>>
Can xAPTel support several Mete</font></span><span
lang="en-gb"></span><span
lang="en-gb"><font face="Arial"
size="2">o</font></span><span
lang="en-gb"></span><span
lang="en-gb"><font face="Arial"
size="2">r
devices? I have two here running.<br>
</font></span></p>
<p align="left"> There's
always one with an unusual setup isn't
there ;-) - actually that makes two of us......<br>
</p>
<p align="left"> xAPTel will
support two serial devices but this is
intended for one CID device and one dialler (eg a spare modem).
It
will also support a Pegasus unit using one serial port as both a CID
device and dialler. You can't connect two CID devices to one
xAPTel.
However there's good news and not so good news....first the good,
you
can just run two instances of xAPTel - you would have to install xAPTel
twice to different directories such that the settings files were not in
conflict and set each xAP UID and source address to be different - each
identifying the line name or number, lastly manualy add a second
shortcut to the xAP menu. Haven't tried this but it should work -
let
me know if it doesn't. <br>
</p>
<p align="left">
The not so good news currently for multi line
operation is that xAP Switchboard does not separate the call
progress
information so you will get interleaved data logged. This won't be a
problem if the calls don't overlap but will whenever both lines are in
use at the same time, in fact I am sure it will cause considerable
confusion to xAP Switchboard. For it to work as I suspect you would
'hope' then you would need multiline support in xAP Switchboard.
One
for later releases I expect. It perhaps would be possible (with a
small modification) to run two xAP Switchboards on different machines
and tie each to a specific Caller ID unit. James.. can I target
your
app to achieve this or perhaps you could add a source filter ?
One
other issue is that when you dial back a caller from the xAPSwitchboard
web pages it will probably dial out on both (all) lines currently
as
well ...as it just issues a wildcarded dial command, again a
xAPTel
source/target filter could help here. BTW it will also apply dtmf
tones on the line regardless of any call already in
progress.<br>
</p>
<p align="left"> NB for
everyone. .. One thing we have
noted ..
if you use xAPTel and xAP Switchboard together on the same machine then
make sure you disable the balloon call progress indicator in xAPTel as
it interacts with the same feature in xAPSwitchboard, and
xAPSwitchboard has richer detail to display anyway.<br>
</p>
<p align="left">
Kevin<br>
<span lang="en-gb"></span><span
lang="en-gb"></span><span
lang="en-gb"></span></p>
<p align="left"><span lang="en-gb"><font
face="Arial" size="2"><br>
</font></span><a name=""><span
lang="en-gb"><font face="Arial"
size="2"></font></span></a></p>
<br>
<br>
Paul Gale wrote:
<blockquote
cite="midA016D698CB79874CAE4CD3663E69BA4903AC9A@xxxxxxx"
type="cite">
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<div class="Section1">
<p class="MsoNormal"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Just
got it
working with tts and desktop
etc – remarkably easy to setup </span></font><font
color="navy"
face="Wingdings" size="2"><span
style="font-size: 10pt; font-family: Wingdings; color:
navy;">J</span></font><font
color="navy" face="Arial"
size="2"><span
style="font-size: 10pt; font-family: Arial; color:
navy;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color:
navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color:
navy;">Where can I
find the xAP Speech schema –
I want to set the volume
etc?<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color:
navy;"><o:p> </o:p></span></font></p>
<div>
<p><font color="navy" face="Arial"
size="2"><span
style="font-size: 10pt; font-family: Arial; color:
navy;">Paul.</span></font><font
color="navy"><span style="color: navy;">
<o:p></o:p></span></font></p>
</div>
<p class="MsoNormal"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color:
navy;"><o:p> </o:p></span></font></p>
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width="100%"></span></font></div>
<p class="MsoNormal"><b><font
color="black" face="Tahoma"
size="2"><span
style="font-size: 10pt; font-family: Tahoma; color: windowtext;
font-weight:
bold;">From:</span></font></b><font
color="black" face="Tahoma"
size="2"><span
style="font-size: 10pt; font-family: Tahoma; color:
windowtext;">
James [<a class="moz-txt-link-freetext" href="mailto:james@xxxxxxx">mailto:james@xxxxxxx</a>] <br>
<b><span style="font-weight:
bold;">Sent:</span></b> 01 March 2005
09:45<br>
<b><span style="font-weight:
bold;">To:</span></b> <st1:PersonName
w:st="on"><a class="moz-txt-link-abbreviated"
href="mailto:xap_automation@xxxxxxx">xap_automation@xxxxxxx</a></st1:PersonName><br>
<b><span style="font-weight:
bold;">Subject:</span></b>
[xap_automation] xAP
Switchboard Beta 1 released</span></font><font
color="black"><span
style="color:
windowtext;"><o:p></o:p></span></font></p>
</div>
<p class="MsoNormal"><font color="black"
face="Times New Roman"
size="3"><span style="font-size:
12pt;"><o:p> </o:p></span></font></p>
<p class="MsoNormal" style="margin-bottom:
12pt;"><font color="black"
face="Times New Roman" size="3"><span
style="font-size: 12pt;">xAP
Switchboard is
designed to monitor, log, lookup and dial telephone numbers and
calls.<br>
It<st1:PersonName w:st="on">'</st1:PersonName>s
features include:<br>
Logging of all calls, both incoming and outgoing with all details such
as ring
count and duration<br>
Sending alerts, which are very customisable, to display devices on
incoming
calls<br>
Sending lookup information over xAP, including STD info.<br>
If available the lookup info will include a url to an image of the
contact and
this is served by the internal webserver (good for xAP Desktop
popups)<br>
RSS feeds for incoming calls only, outgoing call only, all calls<br>
Web interface for the logs.<br>
Web interface for the contact database, with full editing. Each contact
screen
also shows the call history for that contact<br>
Searches of all logs and contacts<br>
Dial any contact by clicking on the number in the web interface<br>
When used with the Outlook plugin you get: (available very soon)<br>
Sync the Switchboard database with any number of Outlooks<br>
Incoming and outgoing calls that are matched to an Outlook contact will
cause
that contact to popup in Outlook. When the contact pops up a
record of
the call is added to the notes. When the call ends the duration
is
also
added to the contacts notes.<br>
If you browse to a contact in the Switchboard which came from outlook,
an
button is available to pop that record up in outlook<br>
>From Switchboard you can instruct Outlook to re-sync all its
contacts.<br>
<br>
For Switchboard to log calls you need to have a xAP connected caller id
device.
Switchboard supports all the current cid schemas. Dialling requires a
xAP
connected modem that responds to the cid.meteor dial schema,
xAPTel
from
UKUSA is ideal here. (xAPTel is downloadable from mi4.biz)<br>
<br>
Switchboard is also my first app to support the xAP Intranet system.
xAP
Intranet apps all function totally independently however when more that
one app
exists on the network all the web interfaces link up forming a single
system.
The advantage of this is that there is no single point of failure also
you
simply add new applications as required and all other apps link
automatically.<br>
<br>
Download as usual from <a href="http://www.mi4.biz">www.mi4.biz</a><br>
<br>
Enjoy<br>
<br>
James<br>
<br>
<br>
<a
href="http://www.mi4.biz/modules.php?name=Content&pa=showpage&pid=39"><span
style="text-decoration: none;"><img
id="_x0000_i1025"
src="cid:part1.02030906.09020203@xxxxxxx"
alt="xAP Intranet Enabled" border="0"
height="89"
width="75"></span></a><br>
<br>
<o:p></o:p></span></font></p>
</div>
<br>
</blockquote>
<br>
<br>
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