Re: xap switchboard problems (was Re: xAP Ping 3 beta 4 released)

[James <james@xxxxxxx>]

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Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit

To show up, Switchboard just needs to see a heartbeat from Outlook. If
it's still not showing then its either the plugin isn't running or some
network issue is stopping them talking, subnets, firewalls etc.  The
plugin not running is the most likely cause. On the pc running outlook,
with outlook not running, could you install Intranet launcher (mi4.biz).
That'll make sure all the required files are there. Then try outlook
again, if possible while running xAP Viewer to see if it talks at all.
Also just checking, this is Outlook 2003 isn't it?

J


rleong1 wrote:
> i dl'd from that link and followed your instructions but i don't see
> that reload outlook option on the config screen...
>
> --- In xap_automation@xxxxxxx, James <james@...> wrote:
>
>> apologies, this was an issue with the v1 release with all the code
>> swapping that happened moving to the ocx. It was fixed in an
update but
>> hasn't made it to a real installer yet - i must get round to that.
If
>> you grap an exe from here
>>
>> http://www.mi4.biz/files/testing/xapswitchboard20060709.zip
>>
>> and replace your existing exe. Run switchboard, then outlook and
in
>>
> Switchboard go to the config screen and you should see a reload from X
> Outlook, click it and they will restart the sync.
>
>> James
>>
>>
>> rleong1 wrote:
>>
>>> thanks this rev works fine now.
>>>
>>> on a different topic, i installed switchboard to try out. 
will this
>>> work for us in the US (for our phone # system)?  i asumme the
STD
>>> field is the same as our area code?
>>>
>>> i installed the outlook plugin and followed the instructions
but its
>>> not importing contacts.  i do have 2 different profiles in
outlook,
>>> one for me & one for the wife.
>>>
>>>
>>> --- In xap_automation@xxxxxxx, James <james@> wrote:
>>>
>>>
>>>> ah, I was thinking that they were always failing rather
than always
>>>> succeeding. Here is an updated exe to try, seems to work
>>>>
> correctly now
>
>>>> http://www.mi4.biz/files/testing/ping320060816.zip
>>>>
>>>> James
>>>>
>>>> rleong1 wrote:
>>>>
>>>>
>>>>> did you try against a port that doesn't have a server
on it?  i
>>>>>
> tried
>
>>>>> that and it still says success.
>>>>>
>>>>> --- In xap_automation@xxxxxxx, James <james@>
wrote:
>>>>>
>>>>>
>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> I just been trying a few variants of http checks
and so far have
>>>>>>
>>>>>>
>>> found
>>>
>>>
>>>>>> they all work.
>>>>>> I have tried checking against another xAP intranet
pages' http
>>>>>>
> using
>
>>>>>> name and ip eg
>>>>>> http://server1:53000
>>>>>> http://192.168.0.4:53000
>>>>>> i tried against the web interface of Wildfire,
java based xmpp
>>>>>>
>>>>>>
>>>>>>
>>>>> server on
>>>>>
>>>>>
>>>>>
>>>>>> a high tcp port, and that worked. I've also tried
it against
>>>>>>
> iis and
>
>>>>>> apache on port 80.
>>>>>> So assuming ping3 is basically working could you
try a couple of
>>>>>>
>>>>>>
>>> ideas:
>>>
>>>
>>>>>> try using the ip of slimserver rather than the
domain name
>>>>>> try with or without the trailing slash.
>>>>>> When you get a fail, go back to the edit screen
for the device
>>>>>>
>>>>>>
>>> and down
>>>
>>>
>>>>>> the bottom there is a Current status line. One of
the lines next
>>>>>>
>>>>>>
>>> to it
>>>
>>>
>>>>>> will nave a number in brackets. That number is the
http result.
>>>>>>
>>>>>>
>>> Success
>>>
>>>
>>>>>> is 200, not found is 404 etc.  Could you let me
know wheat you see?
>>>>>>
>>>>>> I am looking it to your request to monitor dns/ip
changes, just
>>>>>>
>>>>>>
>>> having
>>>
>>>
>>>>>> some issues in how windows keeps caching dns. Also
the winhttp
>>>>>>
>>>>>>
>>> error,
>>>
>>>
>>>>>> it's nothing to worry about and I've made a change
to the build
>>>>>>
>>>>>>
>>> process
>>>
>>>
>>>>>> so it should re-occur with the next msi release.
Thanks for letting
>>>>>>
>>>>>>
>>>>>>
>>>>> me know!
>>>>>
>>>>>
>>>>>
>>>>>> James
>>>>>>
>>>>>> rleong1 wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>> on the http type, is it possible to have an
server address with
>>>>>>>
>>>>>>>
>>> a port
>>>
>>>
>>>>>>> number?
>>>>>>>
>>>>>>> for example, i have an internal server running
on port 9000.  if
>>>>>>>
>>>>>>>
>>> i put
>>>
>>>
>>>>>>> http://xyz:9000 in the "ip address/web
page" field, ping doesn't
>>>>>>>
>>>>>>>
>>> seem
>>>
>>>
>>>>>>> to pay attention to the port number.  does it
not do this or is my
>>>>>>> syntax wrong?
>>>>>>>
>>>>>>> if i try tcp type and put my server ip in the
ip address field and
>>>>>>> 9000 in the port field, it fails. in this
case, i'm using
>>>>>>>
> slimserver
>
>>>>>>> on port 9000.
>>>>>>>
>>>>>>> thanks.
>>>>>>>
>>>>>>> --- In xap_automation@xxxxxxx, James
<james@> wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>> Ping 3 lets you check remote devices. It
can check by ping,
>>>>>>>>
> by tcp
>
>>>>>>>> connection, by http download, by http
proxy download, ODBC
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>> databases,
>>>>>
>>>>>
>>>>>
>>>>>>>> Windows free memory and Windows drive
space. Being Intranet
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>> enabled it
>>>>>
>>>>>
>>>>>
>>>>>>>> is all web based and easy to configure.
Also the results from the
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>> tests
>>>>>
>>>>>
>>>>>
>>>>>>>> can be overlayed onto
maps/siteplans/photos to give clear
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>> indications of
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>> problems. Alerts can be emailed via an
smtp server too.
>>>>>>>>
>>>>>>>> This new update includes the following
features:
>>>>>>>>
>>>>>>>> Ability to customise the status.html file
created to allow easier
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>> use
>>>>>
>>>>>
>>>>>
>>>>>>>> within other sites.
>>>>>>>> Better handling of time-outs on http
collections
>>>>>>>> Ability to run a batch file whenever the
status.html changes.
>>>>>>>>
> This
>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>> could
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>> be used to run an external program or even
ftp the
>>>>>>>>
> status.html to
>
>>>>>>>> another server.
>>>>>>>>
>>>>>>>> Please uninstall any previous copies prior
to installing this one
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>> and
>>>>>
>>>>>
>>>>>
>>>>>>>> ensure no other Intranet applications are
running on the host
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>> computer
>>>>>
>>>>>
>>>>>
>>>>>>>> during install. Hopefully this will also
fix the vbcontrol errors
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>> that
>>>>>
>>>>>
>>>>>
>>>>>>>> have been observed.
>>>>>>>>
>>>>>>>> Download from www.mi4.biz
>>>>>>>>
>>>>>>>> Enjoy
>>>>>>>>
>>>>>>>> James
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Yahoo! Groups Links
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Yahoo! Groups Links
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>
>>>
>>>
>>>
>>>
>>> Yahoo! Groups Links
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>
>
>
>
>
>
>
>
>
> Yahoo! Groups Links
>
>
>
>
>
>
>
>


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To show up, Switchboard just needs to see a heartbeat from Outlook. If
it's still not showing then its either the plugin isn't running or some
network issue is stopping them talking, subnets, firewalls etc.&nbsp;
The
plugin not running is the most likely cause. On the pc running outlook,
with outlook not running, could you install Intranet launcher
(mi4.biz). That'll make sure all the required files are there. Then try
outlook again, if possible while running xAP Viewer to see if it talks
at all.&nbsp; Also just checking, this is Outlook 2003 isn't
it?<br>
<br>
J<br>
<br>
<br>
rleong1 wrote:
<blockquote cite="mide9mb9o+25sg@xxxxxxx"
type="cite">
<pre wrap="">i dl'd from that link and followed your
instructions but i don't see
that reload outlook option on the config screen...

--- In <a class="moz-txt-link-abbreviated" href="mailto:xap_automation@xxxxxxx";>xap_automation@xxxxxxx</a>,
James <a class="moz-txt-link-rfc2396E" href="mailto:james@...";>&lt;james@...&gt;</a>
wrote:
</pre>
<blockquote type="cite">
<pre wrap="">apologies, this was an issue with the v1
release with all the code
swapping that happened moving to the ocx. It was fixed in an update but
hasn't made it to a real installer yet - i must get round to that. If
you grap an exe from here

<a class="moz-txt-link-freetext" href="http://www.mi4.biz/files/testing/xapswitchboard20060709.zip";>http://www.mi4.biz/files/testing/xapswitchboard20060709.zip</a>

and replace your existing exe. Run switchboard, then outlook and in
</pre>
</blockquote>
<pre wrap=""><!---->Switchboard go to the config
screen and you should see a reload from X
Outlook, click it and they will restart the sync.
</pre>
<blockquote type="cite">
<pre wrap="">James


rleong1 wrote:
</pre>
<blockquote type="cite">
<pre wrap="">thanks this rev works fine now.

on a different topic, i installed switchboard to try out.  will this
work for us in the US (for our phone # system)?  i asumme the STD
field is the same as our area code?

i installed the outlook plugin and followed the instructions but its
not importing contacts.  i do have 2 different profiles in outlook,
one for me &amp; one for the wife.


--- In <a class="moz-txt-link-abbreviated" href="mailto:xap_automation@xxxxxxx";>xap_automation@xxxxxxx</a>,
James &lt;james@&gt; wrote:

</pre>
<blockquote type="cite">
<pre wrap="">ah, I was thinking that they were always
failing rather than always
succeeding. Here is an updated exe to try, seems to work
</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap=""><!---->correctly now
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap=""><a class="moz-txt-link-freetext"
href="http://www.mi4.biz/files/testing/ping320060816.zip";>http://www.mi4.biz/files/testing/ping320060816.zip</a>

James

rleong1 wrote:

</pre>
<blockquote type="cite">
<pre wrap="">did you try against a port that doesn't have a
server on it?  i
</pre>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
<pre wrap=""><!---->tried
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">that and it still says success.

--- In <a class="moz-txt-link-abbreviated" href="mailto:xap_automation@xxxxxxx";>xap_automation@xxxxxxx</a>,
James &lt;james@&gt; wrote:


</pre>
<blockquote type="cite">
<pre wrap="">Hi,

I just been trying a few variants of http checks and so far have

</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">found

</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">they all work.
I have tried checking against another xAP intranet pages' http
</pre>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
<pre wrap=""><!---->using
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">name and ip eg
<a class="moz-txt-link-freetext" href="http://server1:53000";>http://server1:53000</a>
<a class="moz-txt-link-freetext" href="http://192.168.0.4:53000";>http://192.168.0.4:53000</a>
i tried against the web interface of Wildfire, java based xmpp


</pre>
</blockquote>
<pre wrap="">server on


</pre>
<blockquote type="cite">
<pre wrap="">a high tcp port, and that worked. I've also
tried it against
</pre>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
<pre wrap=""><!---->iis and
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">apache on port 80.
So assuming ping3 is basically working could you try a couple of

</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">ideas:

</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">try using the ip of slimserver rather than the
domain name
try with or without the trailing slash.
When you get a fail, go back to the edit screen for the device

</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">and down

</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">the bottom there is a Current status line. One
of the lines next

</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">to it

</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">will nave a number in brackets. That number is
the http result.

</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">Success

</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">is 200, not found is 404 etc.  Could you let
me know wheat you see?

I am looking it to your request to monitor dns/ip changes, just

</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">having

</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">some issues in how windows keeps caching dns.
Also the winhttp

</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">error,

</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">it's nothing to worry about and I've made a
change to the build

</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">process

</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">so it should re-occur with the next msi
release. Thanks for letting


</pre>
</blockquote>
<pre wrap="">me know!


</pre>
<blockquote type="cite">
<pre wrap="">James

rleong1 wrote:


</pre>
<blockquote type="cite">
<pre wrap="">on the http type, is it possible to have an
server address with

</pre>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">a port

</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">number?

for example, i have an internal server running on port 9000.  if

</pre>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">i put

</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap=""><a class="moz-txt-link-freetext"
href="http://xyz:9000";>http://xyz:9000</a> in the "ip
address/web page" field, ping doesn't

</pre>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">seem

</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">to pay attention to the port number.  does it
not do this or is my
syntax wrong?

if i try tcp type and put my server ip in the ip address field and
9000 in the port field, it fails. in this case, i'm using
</pre>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
<pre wrap=""><!---->slimserver
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">on port 9000.

thanks.

--- In <a class="moz-txt-link-abbreviated" href="mailto:xap_automation@xxxxxxx";>xap_automation@xxxxxxx</a>,
James &lt;james@&gt; wrote:



</pre>
<blockquote type="cite">
<pre wrap="">Ping 3 lets you check remote devices. It can
check by ping,
</pre>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
<pre wrap=""><!---->by tcp
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">connection, by http download, by http proxy
download, ODBC


</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">databases,


</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">Windows free memory and Windows drive space.
Being Intranet


</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">enabled it


</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">is all web based and easy to configure. Also
the results from the


</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">tests


</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">can be overlayed onto maps/siteplans/photos to
give clear



</pre>
</blockquote>
<pre wrap="">indications of



</pre>
<blockquote type="cite">
<pre wrap="">problems. Alerts can be emailed via an smtp
server too.

This new update includes the following features:

Ability to customise the status.html file created to allow easier


</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">use


</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">within other sites.
Better handling of time-outs on http collections
Ability to run a batch file whenever the status.html changes.
</pre>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
<pre wrap=""><!---->This
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">


</pre>
</blockquote>
<pre wrap="">could



</pre>
<blockquote type="cite">
<pre wrap="">be used to run an external program or even ftp
the
</pre>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
</blockquote>
<pre wrap=""><!---->status.html to
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">another server.

Please uninstall any previous copies prior to installing this one


</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">and


</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">ensure no other Intranet applications are
running on the host


</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">computer


</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">during install. Hopefully this will also fix
the vbcontrol errors


</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap="">that


</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">have been observed.

Download from <a class="moz-txt-link-abbreviated"
href="http://www.mi4.biz";>www.mi4.biz</a>

Enjoy

James




</pre>
</blockquote>
<pre wrap="">