Re: HELP! Getting started with CID

[James Traynor <james@xxxxxxx>]

Hi,

Sorry to hear you  having problems. I'm sure it can be sorted out!

Firstly the switchboard error.  I have seen this once and was down to a
corrupt mdac setup ( microsoft data access components), a reinstall of
them fixed it.
http://www.microsoft.com/downloads/details.aspx?FamilyID=6a7d785f-c2e0-471d-a33b-82ad1d514737&DisplayLang=en
Switchboard uses it's db quite alot so it's really important Window's
drivers are ok.

xAPPace as you saw only supports Pace modems so really won't work on yours.
http://www.mi4.biz/modules.php?name=Downloads&d_op=viewdownload&cid=15
xAPTel  which supports modems/meteor devices will do the trick though.
I would say, that while some have reported reasonable success in the UK
with USR/Pace modems  I've never found them 100%. A meteor however,
budget allowing, is the device to look at.

Switchboard itself  doesn't talk to any modems, it relies on
xAPTel/xAPPace/...  to provide it with the call data. Think of
switchboard as the front end,the call logger and the address book. You
can also you it to trigger various things when calls come in, such as
announcements/displays, and even link to Outlook2k3 .  KevinT made a
diagram that nicely shows what you can link to what in a typical setup.
http://www.mi4.biz/modules.php?name=Content&pa=showpage&pid=58
hth
James

cbass233 wrote:
> I've just started trying to get the caller ID stuff to work but I'm
> having nothing but problems.
>
> I have the message viewer, the hub and weather stuff working just fine
> (right out of the box it works great).  I'm running XP pro on a system
> that has been very stable.
>
> I'm now trying to get either CID or Switchboard to work.
>
> The CID program appears to be confused as to how to work with my modem
> (USRobotics 56k PCI).  In reading posts here it appears that the code
> is hard-coded to a particular vendor (PACE I think) and does not use
> TAPI.
>
> I hoped switchboard might get around this but it won't install.  I get
> a cascade of
>
> "The ODBC installer DLL (ODBCCP32.dll) is not installed on this
system."
>
> error messages.  After hitting enter about 100 times (not
> exaggerating) the switchboard icon appears in my task tray but doesn't
> appear to know detect calls or phone activity of any kind.
>
> What can I do to get CID working?  I would be happy to buy a
> compatible modem but the 'compatible hardware' links on the mi4 site
> are empty wiki pages.
>
> Chuck
>
>
>
>
> Yahoo! Groups Links
>
>
>
>
>
>