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RE: Plusnet - cheeky gits!


  • To: <ukha_d@xxxxxxx>
  • Subject: RE: Plusnet - cheeky gits!
  • From: "Phillip Harris" <phillip.harris1@xxxxxxx>
  • Date: Sun, 4 Feb 2001 10:19:28 -0000
  • Delivered-to: rich@xxxxxxx
  • Delivered-to: mailing list ukha_d@xxxxxxx
  • Mailing-list: list ukha_d@xxxxxxx; contact ukha_d-owner@xxxxxxx
  • Reply-to: ukha_d@xxxxxxx

Why on earth would they assume that you wanted to convert your account from the one which you signed up for?
 
Phil
-----Original Message-----
From: Mark McCall [mailto:mark@xxxxxxx]
Sent: 04 February 2001 10:17
To: ukha_d@xxxxxxxSubject: Re: [ukha_d] Plusnet - cheeky gits!

There have been several more messages back and forward this morning already!
 
They seem to have "assumed" I wanted to convert to a "Lite" account.  Might be worth it for others in my position to email them and make sure they know you don't want to pay them anything else!
 
I have also requested a copy of their file on me under the "Data Protection Act 1998".  Hey have asked me to send a registered letter to the following address stating my user name and the first and last letters of my password...
 
PlusNet Technologies Ltd.
Internet House,
8 Furnival Road,
Victoria Quays,
SHEFFIELD.
S4 7YA
 
 
----- Original Message -----
Sent: Sunday, February 04, 2001 10:08 AM
Subject: RE: [ukha_d] Plusnet - cheeky gits!

Best of luck Mark...
 
..after all, using a service which is advertised as 24/7 as a 24/7 service and getting cought out bey the provider changing the rules isn't as bad as what some people are doing...
 
Go get 'em!
 
Phil 
-----Original Message-----
From: Mark McCall [mailto:mark@xxxxxxx]
Sent: 04 February 2001 09:30
To: ukha_d@xxxxxxxSubject: [ukha_d] Plusnet - cheeky gits!

Last night I got this from PlusNet...
 
"Dear Mark McCall,

We write to confirm that we have taken payment for the sum of 17.97
which represents the period beginning 2001-02-03 payment for your
24/7+ account."
 
This AFTER they terminated my 24/7 access earlier ths week!!  My reply below...
 
"Are having a bloody LAUGH or something!!!???

You KICKED ME OFF your service with three hours notice this week.

You have until 5:00pm on Monday 5th February 2001 to refund me before I
inform my credit card company and BBC Watchdog of your fraudulent charges!!

I expect an reply to this email immediately.

Mark A McCall"





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