There have been several more messages back and
forward this morning already!
They seem to have "assumed" I wanted to
convert
to a "Lite" account. Might be worth it for others in my position to
email them and make sure they know you don't want to pay them anything
else!
I have also requested a copy of their file on
me under the "Data Protection Act 1998". Hey have asked me to
send a registered letter to the following address stating my user name and
the first and last letters of my password...
PlusNet Technologies Ltd.
Internet
House,
8 Furnival Road,
Victoria Quays,
SHEFFIELD.
S4
7YA
----- Original Message -----
Sent: Sunday, February 04, 2001 10:08
AM
Subject: RE: [ukha_d] Plusnet -
cheeky gits!
Best of luck Mark...
..after all, using a service which is advertised as 24/7 as a 24/7
service and getting cought out bey the provider changing the rules
isn't as bad as what some people are doing...
Go get 'em!
Phil
Last night I got this from
PlusNet...
"Dear Mark McCall,
We write to
confirm that we have taken payment for the sum of 17.97
which
represents the period beginning 2001-02-03 payment for your
24/7+
account."
This AFTER they terminated my 24/7 access
earlier ths week!! My reply below...
"Are having a bloody LAUGH or
something!!!???
You KICKED ME OFF your service with three hours
notice this week.
You have until 5:00pm on Monday 5th February
2001 to refund me before I
inform my credit card company and BBC
Watchdog of your fraudulent charges!!
I expect an reply to this
email immediately.
Mark A
McCall"