Re: OT : Internet Service Providers...

[Chris Bond <chris@xxxxxxx>]

I use zetnet (zetnet.com), 100quid per year and you get 128k Access
they're the only isp in the country to offer this on the surftime deals.
There policy is 6hour disconnect but you're allowed to reconnect
immidiatly.


On Wed, 16 Jan 2002, Phil Harris wrote:

>
> Right ... V21 have decided to kick me off their service - apparently I
> have broken the terms of my agreement by being online for more than 8
> hours in any 24 hour period. I've queried this with them as I have
been
> online for more than 8 hours a day before and pointing out that their
> T&Cs did (and do still) say "unmetered" - whereas if
they have logged
> that I am using more than 8 hours and have hence disabled my account
> then it's definitely anything but "unmetered"!
>
> They do have the following very vague statement in an addendum to
their
> T&Cs (Which you find by going to their "Server Status"
page!):
>
> "The Acceptable Use Policy does not mention a specific time limit
on
> useage and we have no intention of making a firm limit on connection
> time, merely that useage will be monitored and deviations from normal
> personal useage will be dealt with on an individual basis. As stated
in
> the Acceptable Use Policy V21 reserves the right to suspend or cancel
> any account which it believes to be in breech of the agreement."
>
> Anyway ... I'm expecting a call back today from one of their senior
> managers (yeah right!) and if nothing is resolved then I'll be looking
> for a replacement provider.
>
> Someone suggested another provider that they'd been using 24/7 and had
> been connected for days at a time ... Was it "Fast24" or
something like
> that? Can you let me know if you have any recommendations. Cheers
Guys.
>
> Phil
>
>
>
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