RE: ot Pathetic Service BT

["BUTLER, Tony, FM" <tony.butler@xxxxxxx>]

Andy,

I come up with this from personal and bitter experience of Telew*nk (eg
outright lying to me, falsifying records of conversations between me
and
them, not to mention gross incompetence when attempting 3 (or was it 4)
times to do an install for me).
The NTHELL is not personal experience but the experience of ppl I know.
This is not, I assure you one of those statements by ppl who don't know
what
they are talking about!

Tony (resigned to being a customer for want of anything better)

> -----Original Message-----
> From: Andy Laurence [mailto:andy@xxxxxxx]
> Sent: 20 June 2002 14:16
> To: ukha_d@xxxxxxx
> Subject: RE: [ukha_d] ot Pathetic Service BT
> 
> 
> > Depends on where you are - you could go for Telew*nk 
> (Renowned for their
> > shite customer services) or NTHELL (also renowned for their 
> shite customer
> > service)  :-)
> 
> I'm amazed so many people come up with this statement.  I 
> still stand by
> the fact that Telewest has given me sterling service, both with
their
> products and their customer service.
> 
> Andy (satisied customer)
> 
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