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Latest message you have seen: RE: RE: Fw: (ukha_d) TiVo - issues !


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TiVo - "forced" recording - the answers


  • To: <UKHA_D@xxxxxxx>
  • Subject: TiVo - "forced" recording - the answers
  • From: "Mark McCall" <mark@xxxxxxx>
  • Date: Mon, 27 May 2002 14:23:50 +0100
  • Mailing-list: list ukha_d@xxxxxxx; contact ukha_d-owner@xxxxxxx
  • Reply-to: ukha_d@xxxxxxx

Just phoned customer services.  The forced recording from last week HAS been
deleted from everyone's system.

The content has been deleted because of customer complaints.  HOWEVER, the
complaints were mostly about the nature of the program, rather the way it
was recorded.  Being on the main menu the recording was accessible by
ANYONE.  Even though it was a post water-shed program this meant the
parental controls were bypassed.  Hard to believe they never thought of that
before they did it!

The next interesting bit of info is that even if you were able to delete
this program manually it would recover NO USER hard drive space.  These
suggestions are held on a reserved section of the disk outside the 40 hour
capacity.  Apparently this reserved area also holds the old 1.5.2 version of
the software as well as a backup.

Also, if you had another program scheduled to record during the "forced"
one, your one would be recorded instead.

The guy on the phone was very helpful....he said these new "added features"
would be increasing so I asked about an Ad skip feature like Replay TV.  He
referred to Reply's "problems in the States" and doubted very much if ad
skip would come to the UK anytime soon.

I asked him about hard drive upgrades.  Again he was very open and said
everyone does it.  He recommended replacing the existing drive with another
big one and keeping original on a shelf in case anything went wrong.

M.


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