Anyone having problems with Mr Tonks (Tivo) ?

["Kevin Hawkins" <lists@xxxxxxx>]

    Have been trying to get in touch with Mr Tonks for a few days now re the Tivos I bought as one has gone faulty. Anyone else having problems contacting him ? His number is constantly busy and if you use ring back and eventually get through then it rings and rings and is eventually cut off, sometimes after only a few rings.....No response to today's email either although I have not in fairness given him much time as yet.

 

    Also the Tivo support line were not helpful in offering to fix the unit once they heard it had come from him. They said that all unit faults should be handled via him directly..Surprised re this as the other feedback on this forum has been good. I'll have a try of the Tivo BBS as well.

 

    Kevin

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