-----Original Message-----
From: Kevin Hawkins
[mailto:lists@xxxxxxx]
Sent: 20 March 2002 15:51
To: UKHA Group
Cc: steve@xxxxxxx
Subject: [ukha_d] Anyone
having
problems with Mr Tonks (Tivo) ?
Have been trying to get in touch with
Mr
Tonks for a few days now re the Tivos I bought as one has gone faulty.
Anyone
else having problems contacting him ? His number is constantly busy and if
you
use ring back and eventually get through then it rings and rings and is
eventually cut off, sometimes after only a few rings.....No response to
today's
email either although I have not in fairness given him much time as
yet.
Also the Tivo support line were not
helpful in offering to fix the unit once they heard it had come from him.
They
said that all unit faults should be handled via him directly..Surprised re
this
as the other feedback on this forum has been good. I'll have a try of the
Tivo
BBS as well.
For more information: http://www.automatedhome.co.uk
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