Re: DSL BT buisness 500

["Patrick Lidstone <patrick@xxxxxxx>" <patrick@xxxxxxx>]

> Which is why for buisness purposes I would recommnd Easynet, as 
they 
> are one of the few ISPswith a reaonably serious LLU program, and 
with 
> LLU, the ISP is responsible for almost all of the connectivity. 
> Particularly the bits that BT wont fix outsde ofice hours...

My experience of Easynet was absolutely diabolical... Not only did 
they have awful customer service, they couldn't manage their way out 
of a paper bag - getting service *disconnected* took over 4 months. 
Since switching from Easynet to Andrews & Arnold, I see consistently
higher throughput, vastly improved uptime (during the first 3 months 
with Easynet, I only had 63% uptime comparied to 98% with AA) and 
responsive customer service - for a fraction of what you pay Easynet. 
I'm slightly baffled that the contrast is so marked, but I'm not 
complaining :-)
YMMV
Patrick

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