RE: xAP Switchboard Beta 1 released

["Paul Gale" <groups@xxxxxxxxxxxxxxxx>]

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Thanks Kevin,

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I'll have a play but won't use this until I can get multi line support -
I'=
m currently running ACE on both lines. I'd love to be able to run both
line=
s and make the switch though.

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Paul.=20

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________________________________

From: Kevin Hawkins [mailto:lists@xxxxxxx]=20
Sent: 01 March 2005 14:27
To: xap_automation@xxxxxxx
Subject: Re: [xap_automation] xAP Switchboard Beta 1 released

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Hi Paul,

I have replied on list as I think your question is probably useful to a=
ll...

>>> Paul Gale wrote:

>>> Can xAPTel support several Meteor devices? I have two here
running.

There's always one with an unusual setup isn't there ;-)   - actually t=
hat makes two of us......

xAPTel will support two serial devices but this is intended for one CI=
D device and one dialler (eg a spare modem).  It will also support a
Pegasu=
s unit using one serial port as both a CID device and dialler. You can't
co=
nnect two CID devices to one xAPTel.  However there's good news and not so
=
good news....first the good,  you can just run two instances of xAPTel -
yo=
u would have to install xAPTel twice to different directories such that
the=
settings files were not in conflict and set each xAP UID and source addres=
s to be different - each identifying the line name or number, lastly
manual=
y add a second shortcut to the xAP menu.  Haven't tried this but it should
=
work - let me know if it doesn't.=20

The not so good news currently for multi line operation is that xAP S=
witchboard does not separate the call progress  information so you will
get=
interleaved data logged. This won't be a problem if the calls don't overla=
p but will whenever both lines are in use at the same time, in fact I am
su=
re it will cause considerable confusion to xAP Switchboard. For it to work
=
as I suspect you would 'hope' then you would need multiline support in xAP
=
Switchboard.  One for later releases I expect.  It perhaps would be
possibl=
e (with a small modification) to run two xAP Switchboards on different
mach=
ines and tie each to a specific Caller ID unit.  James.. can I target your
=
app to achieve this or perhaps you could add a source filter ?   One other
=
issue is that when you dial back a caller from the xAPSwitchboard web
pages=
it will probably dial out on both (all) lines currently as well ...as it =
just issues a wildcarded dial command,  again a xAPTel source/target
filter=
could help here.  BTW it will also apply dtmf tones on the line  regardles=
s of any call already in progress.

NB for everyone.     .. One thing we have noted .. if you use xAPTel an=
d xAP Switchboard together on the same machine then make sure you disable
t=
he balloon call progress indicator in xAPTel as it interacts with the same
=
feature in xAPSwitchboard, and xAPSwitchboard has richer detail to display
=
anyway.

Kevin

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Paul Gale wrote:=20

Just got it working with tts and desktop etc - remarkably easy to setup :-)

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Where can I find the xAP Speech schema - I want to set the volume etc?

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Paul.=20

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________________________________

From: James [mailto:james@xxxxxxx]=20
Sent: 01 March 2005 09:45
To: xap_automation@xxxxxxx
Subject: [xap_automation] xAP Switchboard Beta 1 released

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xAP Switchboard is designed to monitor, log, lookup and dial telephone
numb=
ers and calls.
It's features include:
Logging of all calls, both incoming and outgoing with all details such as
r=
ing count and duration
Sending alerts, which are very customisable, to display devices on
incoming=
calls
Sending lookup information over xAP, including STD info.
If available the lookup info will include a url to an image of the contact
=
and this is served by the internal webserver (good for xAP Desktop popups)
RSS feeds for incoming calls only, outgoing call only, all calls
Web interface for the logs.
Web interface for the contact database, with full editing. Each contact
scr=
een also shows the call history for that contact
Searches of all logs and contacts
Dial any contact by clicking on the number in the web interface
When used with the Outlook plugin you get: (available very soon)
Sync the Switchboard database with any number of Outlooks
Incoming and outgoing calls that are matched to an Outlook contact will
cau=
se that contact to popup in Outlook.  When the contact pops up a record of
=
the call is added to the notes.  When the call ends the duration is also
ad=
ded to the contacts notes.
If you browse to a contact in the Switchboard which came from outlook, an
b=
utton is available to pop that record up in outlook
>From Switchboard you can instruct Outlook to re-sync all its contacts.

For Switchboard to log calls you need to have a xAP connected caller id
dev=
ice. Switchboard supports all the current cid schemas. Dialling requires a
=
xAP connected modem that responds to the cid.meteor dial schema,  xAPTel
fr=
om UKUSA is ideal here. (xAPTel is downloadable from mi4.biz)

Switchboard is also my first app to support the xAP Intranet system. xAP
In=
tranet apps all function totally independently however when more that one
a=
pp exists on the network all the web interfaces link up forming a single
sy=
stem. The advantage of this is that there is no single point of failure
als=
o you simply add new applications as required and all other apps link
autom=
atically.

Download as usual from www.mi4.biz

Enjoy

James


<http://www.mi4.biz/modules.php?name=3DContent&pa=3Dshowpage&pid=3D39>=20




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