RE: xAP Switchboard Beta 1 released

["Paul Gale" <groups@xxxxxxxxxxxxxxxx>]

Great - that sounds promising :)

Paul.

-----Original Message-----
From: James [mailto:james@xxxxxxx]=20
Sent: 01 March 2005 17:12
To: xap_automation@xxxxxxx
Subject: Re: [xap_automation] xAP Switchboard Beta 1 released


The best way forward here is to make Switchboard multi line capable.=20
Most of it is already, and it does currently have different queues for=20
incoming and outgoing calls. The database logs the source address of=20
each call, and from the settings file you can give each different source=20
a different icon, so really it's only the xAP routines to update,=20
shouldn't be too hard.

James

Kevin Hawkins wrote:

> Hi Paul,
>
> I have replied on list as I think your question is probably useful
to=20
> all...
>
> >>> Paul Gale wrote:
>
>>>> Can xAPTel support several Meteor devices? I have two here
running.
>
> There's always one with an unusual setup isn't there ;-) - actually=20
> that makes two of us......
>
> xAPTel will support two serial devices but this is intended for one=20
> CID device and one dialler (eg a spare modem). It will also support
a=20
> Pegasus unit using one serial port as both a CID device and
dialler.=20
> You can't connect two CID devices to one xAPTel. However there's
good=20
> news and not so good news....first the good, you can just run two=20
> instances of xAPTel - you would have to install xAPTel twice to=20
> different directories such that the settings files were not in=20
> conflict and set each xAP UID and source address to be different -=20
> each identifying the line name or number, lastly manualy add a
second=20
> shortcut to the xAP menu. Haven't tried this but it should work -
let=20
> me know if it doesn't.
>
> The not so good news currently for multi line operation is that xAP=20
> Switchboard does not separate the call progress information so you=20
> will get interleaved data logged. This won't be a problem if the
calls=20
> don't overlap but will whenever both lines are in use at the same=20
> time, in fact I am sure it will cause considerable confusion to xAP=20
> Switchboard. For it to work as I suspect you would 'hope' then you=20
> would need multiline support in xAP Switchboard. One for later=20
> releases I expect. It perhaps would be possible (with a small=20
> modification) to run two xAP Switchboards on different machines and=20
> tie each to a specific Caller ID unit. James.. can I target your
app=20
> to achieve this or perhaps you could add a source filter ? One
other=20
> issue is that when you dial back a caller from the xAPSwitchboard
web=20
> pages it will probably dial out on both (all) lines currently as
well=20
> ...as it just issues a wildcarded dial command, again a xAPTel=20
> source/target filter could help here. BTW it will also apply dtmf=20
> tones on the line regardless of any call already in progress.
>
> NB for everyone. .. One thing we have noted .. if you use xAPTel
and=20
> xAP Switchboard together on the same machine then make sure you=20
> disable the balloon call progress indicator in xAPTel as it
interacts=20
> with the same feature in xAPSwitchboard, and xAPSwitchboard has
richer=20
> detail to display anyway.
>
> Kevin
>
>
>
>
> Paul Gale wrote:
>
>> Just got it working with tts and desktop etc =96 remarkably easy
to setu=
p J
>>
>> Where can I find the xAP Speech schema =96 I want to set the
volume etc?
>>
>> Paul.
>>
>>
------------------------------------------------------------------------
>>
>> *From:* James [mailto:james@xxxxxxx]
>> *Sent:* 01 March 2005 09:45
>> *To:* xap_automation@xxxxxxx
>> *Subject:* [xap_automation] xAP Switchboard Beta 1 released
>>
>> xAP Switchboard is designed to monitor, log, lookup and dial=20
>> telephone numbers and calls.
>> It's features include:
>> Logging of all calls, both incoming and outgoing with all
details=20
>> such as ring count and duration
>> Sending alerts, which are very customisable, to display devices
on=20
>> incoming calls
>> Sending lookup information over xAP, including STD info.
>> If available the lookup info will include a url to an image of
the=20
>> contact and this is served by the internal webserver (good for
xAP=20
>> Desktop popups)
>> RSS feeds for incoming calls only, outgoing call only, all calls
>> Web interface for the logs.
>> Web interface for the contact database, with full editing. Each=20
>> contact screen also shows the call history for that contact
>> Searches of all logs and contacts
>> Dial any contact by clicking on the number in the web interface
>> When used with the Outlook plugin you get: (available very soon)
>> Sync the Switchboard database with any number of Outlooks
>> Incoming and outgoing calls that are matched to an Outlook
contact=20
>> will cause that contact to popup in Outlook. When the contact pops
up=20
>> a record of the call is added to the notes. When the call ends
the=20
>> duration is also added to the contacts notes.
>> If you browse to a contact in the Switchboard which came from=20
>> outlook, an button is available to pop that record up in outlook
>>>From Switchboard you can instruct Outlook to re-sync all its
contacts.
>>
>> For Switchboard to log calls you need to have a xAP connected
caller=20
>> id device. Switchboard supports all the current cid schemas.
Dialling=20
>> requires a xAP connected modem that responds to the cid.meteor
dial=20
>> schema, xAPTel from UKUSA is ideal here. (xAPTel is downloadable
from=20
>> mi4.biz)
>>
>> Switchboard is also my first app to support the xAP Intranet
system.=20
>> xAP Intranet apps all function totally independently however
when=20
>> more that one app exists on the network all the web interfaces
link=20
>> up forming a single system. The advantage of this is that there is
no=20
>> single point of failure also you simply add new applications as=20
>> required and all other apps link automatically.
>>
>> Download as usual from www.mi4.biz <http://www.mi4.biz>
>>
>> Enjoy
>>
>> James
>>
>>
>> xAP Intranet Enabled=20
>> <http://www.mi4.biz/modules.php?name=3DContent&pa=3Dshowpage&pid=3D39>
>>
>>
>
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=20