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Problem with xAP Switchboard reporting OG Call length
- Subject: Problem with xAP Switchboard reporting OG Call
length
- From: "Nigel Giddings" <nigel@xxxxxxxxxxxxxx>
- Date: Sat, 21 Jun 2008 09:33:59 +0100
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Hi,
=20
I am running a number of xAP applications on a number of machines
however I still something of a novice and haven't quite got to the
bottom of how all this black magic works...
=20
I think one of my issues is that I am pushing the same xAP info round
the network from different sources...
=20
I am currently running
=20
xAP Hub (ver 1.2.9.12)
xAP Conduit (ver 2.0.0.313) Homeseer Plug-in?
xAP Switchboard
xAP Floorplan
xAP Tel (with a Meteor CID unit)
=20
The issue I see at the moment is that xAP Switchboard works great apart
from O/G call duration. It appears that it reports an O/G Call of 3
seconds (showing partial number) followed by a second entry with the
correct number and no duration once the call completes.
=20
During an O/G call the current status is correctly displayed at the top
of the xAP Switchboard 'home page' but without duration (I/C calls
update duration while a call is in progress).
=20
I am guessing that xAP Switchboard is receiving a message from somewhere
suggesting the call is complete and so stops timing? It then receives
another complete call message which results in an entry with no duration
information...
=20
Thanks for any help in advance
=20
Nigel
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<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'>Hi,</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'>I am running a number of xAP applications on a
number
of machines however I still something of a novice and haven’t
quite got
to the bottom of how all this black magic
works…</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'>I think one of my issues is that I am pushing
the
same xAP info round the network from different
sources…</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'>I am currently
running</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'>xAP Hub
(ver
1.2.9.12)</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'>xAP Conduit (ver 2.0.0.313) Homeseer
Plug-in?</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'>xAP
Switchboard</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'>xAP
Floorplan</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'>xAP Tel (with a Meteor CID
unit)</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'>The issue I see at the moment is that xAP
Switchboard
works great apart from O/G call duration. It appears that it reports an O/G
Call of 3 seconds (showing partial number) followed by a second entry with
the
correct number and no duration once the call
completes.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'>During an O/G call the current status is
correctly
displayed at the top of the xAP Switchboard ‘home page’
but without
duration (I/C calls update duration while a call is in
progress).</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'>I am guessing that xAP Switchboard is
receiving a
message from somewhere suggesting the call is complete and so stops timing?
It
then receives another complete call message which results in an entry with
no
duration information…</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'>Thanks for any help in
advance</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB
style='font-size:
10.0pt;font-family:Arial'>Nigel</span></font></p>
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